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Juneau Urgent and Family Care

(907) 790-4111

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Patient Resources

Juneau Urgent and Family Care was established in 1993 to provide visitors and residents of Juneau, Alaska and the surrounding area walk-in medical care when sick or injured, as well as comprehensive primary care services. Our dedicated providers are proud to bring affordable and accessible urgent care and family care to southeast Alaska. We offer excellent healthcare services that are fast, convenient, and affordable, to promote and maintain good health for patients of all ages.

Primary & Urgent Care in Juneau, Alaska

As the only urgent care center in the area, we are experienced in all kinds of illnesses and injuries that can happen in Juneau. If you are a visitor to our beautiful state, we will provide prompt treatment so that you can get back to enjoying your vacation.

Residents can take advantage of all the benefits of having a local primary care physician, where we emphasize preventive care through regular physicals, well-care for men and women, and regular management of chronic disease.

In addition to our comprehensive family care for residents, we provide occupational medicine services including treatment for work injuries, drug screening, and more. Our experienced providers take pride in offering quality medical care in a warm and caring environment.

Thank you for selecting Juneau Urgent and Family Care of Juneau, Alaska for your primary or urgent care. To schedule a primary care visit, please call us at (907) 790-4111. For urgent care services you may walk in – no appointment necessary.

Downloadable Patient Forms

 

Registration/HIPAA Form
Release of Information (ROI)
EPS COVID Authorization
EPS Authorization

 

The Release of Information (ROI) form is required to obtain your medical records. Your completed form may be turned in at the front desk, faxed to (907) 790-3111, or emailed to reception@juneauurgentcare.com. Fees: Please be aware that fees may apply to records requests of over 10 pages. No fee applies when requesting to have your records sent to your primary care physician for continuation of care. We allow 10 pages for free, and then every additional page is $0.88.

*Our clinic policy requires that we collect payment before sending records.*

Please note: It may take a few moments to load the forms if you are using a slow internet connection. If you are unable to view the forms, you may need to download Adobe Acrobat Reader for free by clicking on the icon below.

Registration

If you would like to preregister before arriving at the clinic, you may fill out the PDF form below, and return it via fax or email.

Registration Form

Email: Reception@juneauurgentcare.com

Fax: (907) 790-3111

Online Bill Pay

Online Bill Pay

If you have any inquiries regarding your bill please call (866) 683-9798.

View Your Labs

JUFC Patient Portal

Labcorp Patient Portal

Quest Patient Portal

Things to Do and See in and Around Juneau

There are so many things to do and see in and around Juneau! Here are some that we recommend you do not miss:

  • The Mendenhall Glacier
  • The Mount Roberts Tramway
  • Eaglecrest Ski Resort
  • Auke Lake
  • Glacier Gardens Rainforest Adventure
Health Tips
While Alaska is a state with majestic landscapes and an abundance of nature, the rugged terrain and wildlife may present challenges for those who live here and those who visit. We are pleased to provide these links to tips which we hope will help you and your loved ones stay healthy and safe while hunting, camping, and traveling across our great state.

Remote Travel Safety Guide
Living with Wildlife
Safety in Bear Country
Physical and Mental Preparation
First Aid and Travel Safety
Water Treatment
Minimum Impact Camping & Fire Awareness
FAQ's

How long will the wait be for a walk-in?

There is never a clear-cut answer to this question, since the wait time is dependent on our patient flow, which is never predictable. Since appointments take precedence over walk-ins, we encourage patients to schedule an appointment whenever possible. Please note that we only have one doctor on staff at a time and we make our best efforts to ensure that you receive excellent patient care at the best of our abilities. If there is a medical emergency, it takes priority immediately. We are pleased to offer our patients a clean, comfortable, kid-friendly waiting room, and our patients tell us that it’s a welcome alternative to the hustle and bustle and wait times of a hospital Emergency Room.

How soon can I have my lab results?

Most lab results are available within 3-7 days; however, some tests may take longer. When we receive lab results, we will contact you via the number listed on your registration, so please be sure to let us know if your contact information needs to be updated.

You may also receive results online from Quest Diagnostics, by creating your own login to view your results in real time. Please see the medical assistant or the front desk personnel for more information about online access to lab results.

How do I obtain my medical records from Juneau Urgent & Family Care?

You will need to fill out a Release of Information (ROI) form to obtain your medical records. You may request this form from the medical assistant in the office, or you may print or download this form directly from our website by visiting the PATIENT RESOURCES tab.

Your completed form may be turned in at the front desk, faxed to (907) 790-3111, or emailed to reception@juneauurgentcare.com.

Fees: Please be aware that fees may apply to records requests of over 10 pages. No fee applies when requesting to have your records sent to your primary care physician for continuation of care. We allow 10 pages for free and then every additional page is $0.88 apiece. Our clinic policy requires that we collect payment before sending records.

At Juneau Urgent & Family Care, we welcome patients of all ages, and walk-ins are always welcome and accommodated. Our knowledgeable and friendly providers will get you ready to return to your Alaska adventure as soon as possible. If you prefer, you may register online for an Urgent Care appointment, or call (907) 790-4111 to speak with a member of our staff.

Provider Schedule

Kelly Griffn, FNP: 

In-Clinic Schedule: 2024

Jan. 18- Jan. 31 | Feb. 15- Mar. 1 | Mar. 14- Mar. 27 | Apr. 11- Apr. 24 | May 9- May 22| June 6- June 19 | July 5- July 17 | Aug. 1- Aug. 14 | Aug. 29- Sept. 11|  Sept. 19- Oct. 2 |  Oct. 17- Oct. 23|  Nov. 7- Nov. 20|   Dec. 5- Dec. 18

 

Wendy Smith, PA-C:

​In-Clinic Schedule: 2024

Jan. 4- Jan. 17  | Feb.1- Feb. 14 | Mar. 2- Mar. 13 | Mar. 28- Apr. 10 | Apr. 25- May 8 | May 23- June 5 |June 20 -July 3 | July 18 - July 31 | Aug. 15- Aug 28 | Sept. 12- Sept. 18 | Oct. 3-Oct. 16 |  Oct. 24- Nov. 6 | Nov. 21- Dec 4 | Dec 19- Dec. 31

Price Transparency

Our Price Transparency

Juneau Urgent & Family Care is a non-hospital affliated health care provider.  We provide our fee scheulde in order to empower patients to make informed decisions about their health care options by ensuring accessible medical pricing information.

Pricing Lists

The pricing is listed by the Current Procedural Terminology (CPT) code used by insurance companies. The lists are in a spreadsheet format.

PLEASE NOTE: The pricing lists below show charges prior to contract negotiations with individual insurance providers. They may be useful for comparing pricing with other practices or providers, but they DO NOT indicate actual costs to patients.

Top Procedure Code used at Practice
Code Description  Price
1014 DOT PHYSICAL  $                   245.00
10060 DRAINAGE OF SKIN ABSCESS SIMPLE/SINGLE  $                   363.00
10061 DRAINAGE OF SKIN ABSCESS COMPLICATED/MULTIPLE  $                   503.00
10080 INCISION & DRAINAGE PILONIDAL CYST SIMPLE  $                   511.00
10081 INCISION and DRAINAGE PILONIDAL CYST COMPLICATED  $                   793.00
11104 PUNCH BX SKIN SINGLE LESION  $                   132.00
11105 PUNCH BX SKIN EA SEP/ADDITIONAL LESION  $                     79.00
11740 EVACUATION SUBUNGUAL HEMATOMA  $                   126.00
12001 REPAIR SUPERFICIAL WOUND(S)  $                   514.00
12041 LAYER CLOSURE OF WOUND(S)  $                   707.00
12051 INTMD WND REPAIR FACE/MM  $                   723.00
17110 DESTRUCT B9 LESION 1-14  $                   252.00
36415 ROUTINE VENIPUNCTURE  $                     41.00
71046 RADIOLOGIC EXAM, CHEST; 2 VIEWS  $                   195.00
73030 RADIOLOGIC EXAMINATION, SHOULDER; C  $                   205.00
73110 RADIOLOGIC EXAMINATION, WRIST; COMP  $                   199.00
73562 RADIOLOGIC EXAMINATION, KNEE; 3 VIE  $                   235.00
73610 RADIOLOGIC EXAMINATION, ANKLE; COMP  $                   216.00
73630 RADIOLOGIC EXAMINATION, FOOT; COMPL  $                   205.00
72052 RADIOLOGIC EXAMINATION, SPINE, CERV  $                   268.00
72080 RADIOLOGIC EXAMINATION, SPINE; THOR  $                   217.00
72120 RADIOLOGIC EXAMINATION, SPINE, LUMB  $                   212.00
80307 Drug Screen  $                   125.00
81003 URINALYSIS AUTO W/O SCOPE  $                     31.00
81025 URINE PREGNANCY TEST  $                     47.00
86480 TB TEST CELL IMMUN MEASURE  $                   396.00
86580 TB INTRADERMAL TEST  $                   103.00
86703 QW HIV-1/HIV-2, SINGLE ASSAY RAPID TES  $                     45.00
86780 SYPHILIS TEST ANTIBODY TREPONEMA PALLIDUM  $                     40.00
87428 SARSCOV and INF VIR AandB AG IA  $                   150.00
87491 CHYLMD TRACH DNA AMP PROBE  $                     75.00
87591 N.GONORRHOEAE DNA AMP PROB  $                     75.00
87635 SARS-COV-2 COVID-19 AMP PRB NAAT  $                     75.00
87880 STREP A ASSAY W/OPTIC  $                     66.00
88999 MA Visit/ Non Provider Vist EPS  $                     94.00
90471 IMMUNIZATION ADMIN  $                     57.00
90472 IMMUNIZATION ADMIN EACH ADD  $                     41.00
90632 HEP A VACCINE ADULT IM  $                   165.00
90715 TDAP VACCINE GT7 IM  $                   110.00
90746 HEPATITIS B VACCINE, ADULT DOSAGE,  $                   159.00
92551 PURE TONE HEARING TEST AIR  $                     74.00
94014 SPIROMETRY/PULMONARY FUNCTION TEST  $                   146.00
96127 BRIEF EMOTIONAL/BEHAV ASSMT  $                     25.00
96372 THER/PROPH/DIAG INJ, SC/IM  $                     64.00
99000 SPECIMEN HANDLING OFFICE-LAB  $                     32.00
99172 OCULAR FUNCTION SCREEN  $                     70.00
99173 VISUAL ACUITY SCREEN  $                     47.00
99199 Doctor Not Required Visit  $                     94.00
99202 OFFICE VISIT NEW STRAIGHTFORWARD  $                   215.00
99203 OFFICE VISIT NEW LOW COMPLEXITY  $                   335.00
99204 OFFICE VISIT NEW MODERATE COMPLEXITY  $                   505.00
99205 OFFICE VISIT NEW HIGH COMPLEXITY  $                   670.00
99212 OFFICE VISIT EST STRAIGHTFORWARD  $                   165.00
99213 OFFICE VISIT EST LOW COMPLEXITY  $                   270.00
99214 OFFICE VISIT EST MODERATE COMPLEXITY  $                   390.00
99215 OFFICE VISIT EST HIGH COMPLEXITY  $                   545.00
99393 PREV VISIT, EST, AGE 5-11  $                   214.00
99394 PREV VISIT, EST, AGE 12-17  $                   231.00
99395 PREV VISIT, EST, AGE 18-39  $                   268.00
99396 PREV VISIT, EST, AGE 40-64  $                   297.00
99429 PHYSICAL EVALUATION WITH DOCTOR  $                   185.00
99455 MMPE  $                   205.00
99499 Flex and Lift  $                     85.00
82075 ASSAY OF BREATH ETHANOL  $                     98.00
99070FQ OSHA MEDICAL Questionaire  $                     75.00
99070FT Respiratory Fit Test  $                     75.00
J0696 ROCEPHIN 250 MG  $                     26.00
J1030 INJ METHYLPRDNISOLONE ACTAT 40 MG  $                     50.00

 

CPT LISTING REPORT 2024

 

Juneau Urgent and Family Care - Patient Resources

Urgent Care Patients

Walk-ins are always welcome, you can save time by making an appointment and getting in our virtual line.

Primary Care Patients

Check in for your visit now, and save your place in line.

Patient Education

We invite you to explore our comprehensive list of resources and educational material designed to help inform you about the wide range of conditions we treat at Juneau Urgent & Family Care.

Learn More

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8505 OLD DAIRY ROAD,
JUNEAU, ALASKA 99801

MONDAY - FRIDAY: 8 AM - 6 PM
SATURDAY & SUNDAY: 9 AM - 5 PM

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At Juneau Urgent and Family Care, our experienced family medicine and urgent care providers treat all kinds of illnesses and injuries, and offer occupational medicine services to residents in Juneau, Alaska.

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